Thursday, September 13, 2007

wicked wicked problems

Yesterday the 2 sides of "the project" (the 2 sides being "NotReallyRelevant" and "EcstaticUnion" were brought together rather wonderfully for me by being introduced by a potential software development client to the concept of "Wicked Problems".

The following is reproduced from the Innovation Works web site.

  • You don't (fully?) understand the problem until you've developed a solution

  • There is no stopping rule (there's always a better solution if you have unlimited resources)

  • There is no right or wrong answer

  • Wicked problems are unique and novel (they may appear the same but small changes make everything different, like every project)

  • Solutions to wicked problems are one-shot; the solution redefines the problem

  • There are no given alternatives; solution A does not automatically define the alternative solution B.